Privacy Policy

Cake.lk we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and make purchases from us. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you visit our website and make a purchase, we may collect the following types of information:

Personal Information: Name, address, email, phone number, payment information, and any other details you provide during the checkout process.
Usage Data: Information about how you access and use the website, such as your IP address, browser type, device information, and pages you visit.
Cookies and Tracking Technologies: We use cookies to improve your browsing experience and track your preferences.

2. How We Use Your Information

We use the collected information for the following purposes:

To process and complete your order.
To communicate with you regarding your order status, delivery updates, and promotional offers.
To improve our website and services based on user feedback and usage patterns.
To protect against fraudulent transactions and ensure the security of our platform.

3. Payment Security

All payments made on Cake.lk are processed through secure payment gateways. We do not store any of your payment details (e.g., credit card numbers). Your personal and payment information is encrypted and handled securely to prevent unauthorized access.

We will not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your data with trusted partners for the following reasons:

To process payments and handle deliveries (e.g., shipping partners).
To comply with legal obligations or protect our rights.

5. Data Retention

We will retain your personal information only as long as necessary for the purposes outlined in this policy, and to comply with legal obligations. Once it is no longer needed, your data will be securely deleted or anonymized.

6. Your Rights

You have the right to:

Request access to the personal information we hold about you.
Request corrections to any inaccurate or incomplete information.
Request the deletion of your personal information, subject to any legal obligations.

To exercise any of these rights, please contact us at [+94750900800].

7. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser settings, but please note that disabling cookies may affect certain features of our website.

8. Security

We take reasonable steps to protect your personal information through administrative, technical, and physical security measures. However, no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date”. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.